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Return Policy for AJs Therapy

Effective Date: [5/22/23]

At AJS Therapy, we strive to ensure our customers are completely satisfied with their purchases. If for any reason you are not satisfied with your purchase, we are here to help.

1. Eligibility for Returns

  • Items must be returned within 30 days of the purchase date.

  • Items must be unused, in the same condition as received, and in the original packaging.

  • Proof of purchase (receipt or order confirmation) is required for all returns.

2. Non-Returnable Items

  • Gift cards

  • Downloadable software products

  • Some health and personal care items

3. Return Process

  1. Contact our customer service team at [customer service email] to initiate a return. Please include your order number and reason for the return.

  2. Our team will provide you with a Return Merchandise Authorization (RMA) number and instructions on where to send your return.

  3. Pack the item securely in its original packaging, including all parts and accessories, and clearly mark the RMA number on the outside of the package.

4. Shipping Costs

  • Customers are responsible for return shipping costs unless the return is due to a defect or error on our part.

  • Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

5. Refunds

  • Once we receive and inspect your returned item, we will notify you of the status of your refund.

  • Approved refunds will be processed to the original method of payment within 7-10 business days.

  • Partial refunds may be granted for items not in their original condition, damaged, or missing parts for reasons not due to our error.

6. Exchanges

  • We only replace items if they are defective or damaged. If you need to exchange an item for the same one, please contact us at [ajstherapyproducts@outlook.com].

7. Contact Information For questions or assistance regarding returns, please contact our customer service team at:

8. Changes to this Policy

  • AJ's Therapy reserves the right to modify or update this return policy at any time. Any changes will be posted on this page.

Thank you for shopping with AJS Therapy. Your satisfaction is our priority.

Shipping Policy at Checkout

Privacy Policy for AJs Therapy

Effective Date: [5/22/23]

AJS Therapy ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.ajstherapyus.com (the "Site"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.

1. Information We Collect We may collect personal information in a variety of ways, including:

  • Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, which you voluntarily give to us when you register on the Site or when you choose to participate in various activities related to the Site.

  • Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date), that we may collect when you purchase, order, return, exchange, or request information about our services from the Site.

  • Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

2. Use of Your Information We may use the information we collect from you for various purposes, including:

  • To personalize your experience and respond better to your individual needs

  • To improve our website and customer service

  • To process transactions efficiently

  • To send periodic emails regarding your order or other products and services

  • To follow up with you after correspondence (live chat, email, or phone inquiries)

  • To comply with legal obligations

3. Sharing Your Information We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

4. Data Security We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Cookies and Web Beacons We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site.

6. Third-Party Websites The Site may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information.

7. Changes to This Privacy Policy We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Site. You are advised to review this Privacy

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